PRIORITY
If you use priorities in the Dispatch Console, this section will come in handy.
For example, if you have 2 jobs in the same area (within a certain radius), and one has a higher priority than the other, the job with the highest priority will effectively block the other jobs in the designed area, until it’s assigned. The system will then go through the jobs at priority level where 1 is lowest and 5 is highest.
The following settings will allow you to give preferences to jobs marked with higher priority levels. You can use this for example if you have a VIP customer or if you have a long-route job that you would like to prioritize.
Block radius
Select the area size that will be blocked by a job with higher priority.
Block jobs by
Instead of radius, you can use zones or zone chains to block other jobs with lower priority levels.
Block same priority level jobs and prioritize the job that’s been created first
Will also block jobs with the same priority level, the job that’s been created first or ASAP jobs will take precedence.
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