Dispatch Timings

Dispatch Timings

This section allows you to predefine a set of timing options in the system.

 

 

Amount of time to be calculated per km:

The value you set here will be used by the system to estimate the time it will take to your driver to reach the pick-up point of the job.

This value specifically means the time it will take to your driver to travel 1 kilometer in your service area. In other words, you will choose how many minutes you estimate your drivers will take to travel 1 kilometer (min/km) depending on the operation conditions of your city.

In the Taxicaller system, you will find this variable named as T-minus.

T-minus: The time that the system calculates from the center of the service zone to the pick-up position of the job.

And you will see this variable visible in the Dispatch Consol when doing a later job.

 

For example in the following jobs, the Amount of time to be calculated per km was set to 2:10 km, and depending on the pick-up of the jobs the t-minus changed due to the distance.

*If you set this value to a very small value (even 00:00 per km), it may still be limited with the Minimum time feature, so that it never assigns a job under a certain amount of minutes, giving time for the driver to arrive to the pick-up site. The Minimum time can not be set for less than 5 minutes.

 

 

Minimum time for a job scheduled for later

Controls the minimum assignment time (T-minus) that the system will recommend for a job scheduled for later. You can see this assignment time in the dispatch console. A dispatcher will still be able to manually choose an earlier assignment time.

 

Estimated wait time for passenger at pick up

This can be set according to how long your drivers usually have to wait for their passengers.

 

Estimated time for passenger to be dropped off

This can be set according to how long your drivers usually take to drop off passengers.