Users

CREATE AND MODIFY USERS Create and Modify your Users Here you can add and manage your users, drivers, dispatchers and messengers. When you first create your account at TaxiCaller you will automatically have at least one driver and one dispatcher so that you can begin trying out the system without any extra complications. From this section of the Admin Panel you will be able to modify your current users or create new ones as needed. Add a new Dispatcher A Dispatcher will be ope...

Advanced User Options Advanced Options for Users To access to the advanced options for users click on the arrow to display de menu. General In this section, you can specify if your user is going to be a messenger. You can also add an Address and a Note for the user if desired. This information will not be available to passengers or unauthorized users. Add a new Messenger If you have activated SMS notifications (https://www.taxicaller.com/manuals/admin-panel/3/en/topic/custo...

PHONE OPTIONS - SOFTPHONE For this feature to work, you will need first to enable the phone options in a dispatch user. Then, you will need to get a VoIP service provider to be able to get the credentials needed to connect with Taxicaller softphone. We have a standalone softphone client that technically should be compatible with any VoIP provider that supports the SIP standard, so if you have a VoIP provider in mind but are not sure whether they would be compatible with our softphone or n...