Notifications

CUSTOMER NOTIFICATIONS Before setting up your customer notifications, please read the notifications overview here. You can find this feature by going to Settings>Notifications>Customer (https://www.taxicaller.com/manuals/admin-panel/3/en/topic/customer?sidebar=true) in the Admin Panel. Send emails and SMS to your passengers You can send automatic emails and SMS to your passengers at several different stages of a ride. For example at the moment when a vehicle has been prebooked....

NOTIFICATION GROUPS You may wish to send a specific type of message to only certain customers. If your company has VIP customers, for example, you can send custom emails and text messages with special offers or greetings just for them. To do this: - Click on the + button next to Group: to create a new group. (https://manula.s3.amazonaws.com/user/9444/img/admin-notifications-group.png) - You will get a pop-up where you can write the group name, for example Hotel Staff then clic...

INTERNAL NOTIFICATIONS You can send automatic emails for different status of the job to your personal. You can also add personalized messages using the tags in the tag section (https://www.taxicaller.com/manuals/admin-panel/3/en/topic/notifications-tags?sidebar=true). The internal emails notifications are configured in the same way the customer notifications that were mention in the previous section (https://www.taxicaller.com/manuals/admin-panel/3/en/topic/customer?sidebar=true).

RECEIPTS To be able to send receipts to your passengers, configure the settings in Settings>Notifications>Receipts (https://www.taxicaller.com/manuals/admin-panel/3/en/topic/receipts?sidebar=true) in the Admin Panel. The fields in this section will contain the information you wish to display in your receipts. (https://manula.s3.amazonaws.com/user/9444/img/admin-settings-notifications-receipts-1.png) *If you have more than one passenger in a job, the receipt will only be sent t...

SETTINGS In this section, you will be able to manage the source of the notifications from your company.

NOTIFICATION TAGS You can find this feature by going to Settings>Notifications>Tags (https://www.taxicaller.com/manuals/admin-panel/3/en/topic/notifications-tags?sidebar=true) in the Admin Panel. You can create personalized messages for your rides adding the following tags to the message in the Customer (https://www.taxicaller.com/manuals/admin-panel/3/en/topic/customer?sidebar=true) section and Internal-Email (https://www.taxicaller.com/manuals/admin-panel/3/en/topic/internal-email?si...